Comparison of the most commonly used software programs for Real Estate agents

Software Systems Rockend
“REST Professional”
“Console Gateway Live”
Software Kind
    Web-based program
Key Features

Property Management Trust & Sales Trust.

Owner Management

Tenant Management.

Arrears Management.

Portfolio checker.

Web Advertising:
Automatic web upload of vacant properties

End of month processing.

Owner/Tenant on-line access

Management reporting:
Vacancy reports & window cards with photos & floor plans.
Residential Water Usage Calculator.
Property vacancy screen.

Integrations: Word, Excel, Outlook & ADL forms

SMS Messaging

Property management: CRM system

Pay invoices by scanning the barcode.

Maintenance: Track, control & record systems.
Client self-service maintenance.

Mobile Inspections.

Document management.

Integration: Whole-of-office solution. No cost web portal for clients.
Online SMS .

Sales Management:
CRM system

Listing management tools.

Marketing Properties

Match properties and prospective buyers.

Sales Inspection Report.

Commission tracking.

Property Management:
Manage and track arrears.
Manage and pay tradespeople & creditors.
Produce reports for critical areas.

Bank Reconciliation:
View historical reconciliation activities.

Trust Accounting
Complete fee customisation.
Schedule and track multiple tenants rent changes & history.

User Management
Secure online access. Allow remote access as required to
employees, bookkeepers, auditors.
Revoke user’s access as required.

Price* Basic setup from aprox $2,800 & on-going monthly payments of aprox $264 p/m for 2 users Setup from aprox $1,200 & on-going monthly payments of aprox $217p/m Under 50 properties:
$129 p/m 
Setup $258
Up to 100 over 50 properties:
$199 p/m
Setup $398
Over 100 properties:
$299 p/m
Setup: $598

 Comments and general Information

Software Systems Rockend
“REST Professional”
“Console Gateway Live”
“Sherlock TrustManager”
One of the Top 2 programs used by over 2400 agencies

In the Top 2

Recommended for smaller clients who do their records manually. Easier to use Less common amongst the 4
General Info

Property management & sales trust accounting solution for: residential, commercial and holiday properties.

Integrated solution for:
Property & sales management, trust accounting & CRM softwares.
Users ulimited.
No additional equipment required.
Accessed using internet browser.
Rental & Sales Trust Accounting system for: residential, sales, holiday bookings and commercial leasing in one program. 
Support &

Support team: Sydney, Brisbane & Perth or on line.
Max response time:1 hour.
Flexy training:
On-site & class based.

Support Centre for setup & training.
Online client resources 24/7.
Flexy training: on-line, on-site, on-line video & classroom.
Interactive online help. Detailed step by step instructions.
Additional training at AU$165 p/h (incl. GST).
Personalised support.
Max response time:1 hour.
Regular training sessions offered
Business size suitability Scalable to all business
N/A Recommended for up to100 properties.
More features will be developed.
Can suit any size rent roll, multi office and any combination of Residential, Commercial, Sales & Holiday modules.
Upgrade frequency Constantly upgraded N/A Constantly upgraded N/A
Usability Ease of use, reliabe & flexible, customisation User-friendly
easy to navigate
Easy and quick start up; simple to learn and use; it can be accessed anywhere, anytime  Flexible

Disclaimer *: Please note that all prices quoted for these comparisons are approximations only and were taken directly from the supplier websites in November 2011. Prices may be different and it is up to the reader of this broadcast to make their own enquiries to confirm pricing.


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Suites 101-104, 118 Great North Road, Five Dock, NSW, 2046
PO Box 725, Five Dock, NSW, 2046
P: (02) 9370 0400 | F: (02) 9370 0444 | E:

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